Why was my verification rejected?

There can be several reasons for rejection of automatic verification. Among the most common are:

• Blurred scans/photographs of an identity document,
• Unclear scans/photographs of the ID document,
• Damage to ID document,
• Poor quality of the camera used to take the face scan,
• Bad lighting during face scanning (both underexposure and overexposure)

Avoiding the errors described above minimizes the risk of rejection of automatic verification.